Landhaus - Hotel in St. Ulrich
Information from A to Z 

Arrival & Departure times

We great you with a welcoming "Servus" (Hello!)  from 14.00 in the Tirolerherz. Should you be arriving after 19.00, please let us know.

We hope that you have had a pleasant stay and would ask that you vacate your room by 10.00, so we are able to cordially welcome our next guests.

Cancellation / Cancellation terms
  • Up to 3 months before arrival – free of charge (a processing fee may be charged at certain times)

  • Up to 1 month before arrival: 40% of the total price

  • Up to 1 week before arrival: 70% of the total price

  • In the last week before your holiday is due to start: 90% of the total price

  • General terms and conditions in the Austrian Hotel Contract terms apply (ÖHV). We recommend that you take out travel cancellation insurance.

Cancellation linked to Covid-19

Should you not be able to go on holiday due to Covid-19, you may cancel free of charge up until the day you are due to arrive, when:

  • you have a positive Covid 19 test result, or your classification as a contact person is at K1 level. (Proof required)

  • A travel advisory is in place for our region

  • Tourism in the region has been closed down at the time of your journey

  • The borders to Austria, at the time of your journey, have been closed due to Covid-19

These flexible cancellation terms do not apply for the 2G Rule.

Any deposit you have already paid will be credited to your next holiday, or you will receive a gift voucher.

COVID-19 Winter 2021

From 08.11.2021:

  • Guests over the age of 12 require 2G proof at check-in ('geimpft' or 'genesen') ['vaccinated' or 'recovered'].

A transition period is in place until 6.12.2021: Until that time, entry is possible even with one vaccination dose and an additional PCR test. Proof of vaccination and a Corona test by themselves are not regarded as sufficient 2G proof. 

If you are not able to provide 2G proof, since vaccination has not been possible for health reasons, a PCR test will suffice. In this case, a medical certificate is to be presented, stating that vaccination will endanger you and present a risk to your health.


Cash, Maestro, debit and credit cards

Bus link

Travel on Regiobus is free of charge through PillerseeTal for guests.


Your pets are very welcome here. Cost: € 7 per day. Please note that dogs are not permitted in the dining hall, or in the wellness area. We would also ask you to make sure that couches and beds in the rooms are only used by our biped guests.


Sauna opening hours:

  • Winter: 14:30 - 18:30

  • Summer: by request

  • Plenty of sauna towels are available for you in the wellness area. For a fee of € 5, you can loan a bathing robe from us for the duration of your stay.


Free W-LAN throughout the hotel

Car parking

Is available right outside the hotel


SMOKING IS PROHIBITED in all areas of the Tirolerherz. We would ask that smokers use the balcony or terrace to smoke.

Ski room

Ski room with shoe dryer

Meal times 


Our hearty farmhouse breakfast is available from 8.00- 10.00

Evening meal

From 18.00 - 19.30 we are delighted to serve our delicious farmhouse menu by candlelight.


Please let us know in advance if you have any allergies or food intolerances!


There are of course some guests who prefer not to eat meat, and we will indulge them with delicious meals from our  vegetarian range. Please let us know in good time.


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Hotel Tirolerherz

Familie Kals
Gries 9
6393 St. Ulrich am Pillersee


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