Landhaus - Hotel in St. Ulrich
Information from A to Z 

Arrival & Departure times

We great you with a welcoming "Servus" (Hello!)  from 14.00 in the Tirolerherz. Should you be arriving after 19.00, please let us know.

We hope that you have had a pleasant stay and would ask that you vacate your room by 10.00, so we are able to cordially welcome our next guests.

Cancellation / Cancellation terms
  • Up to 3 months before arrival – free of charge (a processing fee may be charged at certain times)

  • Up to 1 month before arrival: 40% of the total price

  • Up to 1 week before arrival: 70% of the total price

  • In the last week before your holiday is due to start: 90% of the total price

  • General terms and conditions in the Austrian Hotel Contract terms apply (ÖHV). We recommend that you take out travel cancellation insurance.

Cancellation linked to Covid-19

If your vacation cannot be started in connection with Covid-19, you can cancel free of charge until the day of arrival if:

  • a positive Covid 19 test result is available
  • there is a travel warning for our region
  • tourism in the region is suspended at the time of your trip
  • the borders to Austria, at the time of your trip, are closed due to Covid-19.

A booking requires the fulfillment of the G status (proof of entry in relation to the Corona protection measures) at the time of your stay.
Failure to meet this G proof is not a free cancellation reason!

A deposit already paid will be credited to your next vacation or you will receive a voucher.

Current COVID-19 rules

The current entry rules can be found here: The current measures on the coronavirus at a glance (


Cash, Maestro, debit and credit cards

Bus link

Travel on Regiobus is free of charge through PillerseeTal for guests.


Your pets are very welcome here. Cost: € 7 per day. Please note that dogs are not permitted in the dining hall, or in the wellness area. We would also ask you to make sure that couches and beds in the rooms are only used by our biped guests.


Sauna opening hours:

  • Winter: 14:30 - 18:30

  • Summer: by request

  • Plenty of sauna towels are available for you in the wellness area. For a fee of € 5, you can loan a bathing robe from us for the duration of your stay.


Free W-LAN throughout the hotel

Car parking

Is available right outside the hotel


SMOKING IS PROHIBITED in all areas of the Tirolerherz. We would ask that smokers use the balcony or terrace to smoke.

Ski room

Ski room with shoe dryer

Meal times 


Our hearty farmhouse breakfast is available from 8.00- 10.00

Evening meal

From 18.00 - 19.30 we are delighted to serve our delicious farmhouse menu by candlelight.


Please let us know in advance if you have any allergies or food intolerances!


There are of course some guests who prefer not to eat meat, and we will indulge them with delicious meals from our  vegetarian range. Please let us know in good time.


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Hotel Tirolerherz

Familie Kals
Gries 9
6393 St. Ulrich am Pillersee


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